<Japan>
Privacy Policy
1. Controller of the Personal Data
(1) Company name: NEC Corporation (hereinafter referred to as "NEC")
(2) Means of contact: This App and Website (by this inquiry form)
2. Personal Data Protection Administrator
(1) Title: General Manager, Trading and Service Industries Solutions Division, NEC
(2) Means of contact: This App and Website (by this inquiry form)
3. Purposes of Processing for the Personal Data
(1) to provide clients the following services
(a) hotel check-in service
(b) room key service
(c) luggage delivery service
(d) Hotel Workspace Matching Service
(2) to provide important notices related to changes in relevant terms and conditions of the services provided
(3) to maintain and improve the services provided
(4) to develop, deliver, and provide clients marketing materials relevant to the services provided, and to confirm the achievements
(5) to confirm and authenticate the identity of the clients
(6) to conduct questionnaires, sweepstakes, and promotions
(7) to conduct marketing surveys, statistics, and analyses
(8) for system maintenance and to respond to inquiries from clients
(9) for prevention of fraud and other activities that may possibly be illegal
4. Recipients or categories of recipients of the Personal Data
NEC, NEC Group companies, their distributors and agents, and companies that operate and manage NEC's inquiry site in japan, upon the assurance that sufficient safety control measures have been established, which have concluded agreements concerning the processing of personal data, to provide services to their customers, within the scope of the stated purposes for using personal data.
Personal data and user’s information may also be provided to the following organizations for the purpose of providing services.
・Hotel that is selected and used by a member
・Luggage delivery service provider that is selected and used by a member
5. Categories of the Personal Data
(1) Personal data that data subjects provide directly through the inquiry form (required)
name, address, account credentials (login and password)
(2) Personal data that data subjects provide directly through the inquiry form (optional)
phone number, gender, date of birth, facial photo and facial recognition data, nationality and passport information, addressee of receipt, company name, previous place of stay, next place of stay, share with (name, address, phone number, gender, date of birth, facial photo and facial recognition data, nationality, occupation, previous place of stay, next place of stay), and other relevant information
(3) Personal data automatically collected from user devices usage history of services provided, location data, and device ID (app operation history and advertising ID) of user devices contained in cookies
6. Statutory or Contractual Requirement Concerning the Provision of the Personal Data
Provision of the personal data is not a statutory or contractual requirement, or a requirement necessary to enter into a contract, and you are not obliged to provide personal data. However, if you choose not to provide personal data, it may not be possible to respond to some inquiries.
7. Obtaining Personal Data in a Method not Easily Recognizable
When a member accesses the services, by using a log file and tracking techniques, information is obtained and analyzed, including cookies, IP address, type of the browser, language of the browser, referenced pages and the exit page, type of the platform, the number of clicks, domain name, landing pages, the number of page views and the viewing order, URL of each page, viewing time of specific pages, conditions of the App and the Website, the date and time of using the services and other information. Such information obtained may also be associated with the member’s ID for the purpose of internal use.
8. Language
The Japanese version of this Privacy Policy is the original and its translated version into English is created for reference only.
9. Encrypted Communication
The inquiry form on this page uses encrypted communication via Secure Socket Layer (SSL) for personal data protection."
10. Security of Processing the Personal Data
Recipients of the personal data implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.
11. Contact for inquiry regarding personal information
If you have any inquiry or request for consultation or disclosure (including disclosure, correction, deletion, or stopping of use) with regard to personal information, please contact the following:
<Contact for inquiry regarding personal information>
NEC Smooth check-in service customer relations
e-mail:smooth_check-in@service.jp.nec.com
<Korea>
Information to be provided when Personal Data are Collected
Please make your inquiry after having carefully read and given consent to the following:
(a) Controller
of the Personal Data
(1) company name: NEC Corporation
(2) means of contact: this website (through the inquiry form)
(b) Personal Data
Protection Administrator
(1) Title: General Manager, Trading and Service Industries Solutions Division
(2) means of contact: this website (through the inquiry form)
(c) The
purpose(s) of Processing your Personal Data as well as the legal basis for processing
(1) to provide clients the following services:
- hotel check-in service
- room key service
- luggage delivery
service
(2) to provide important notices related to changes in relevant terms and
conditions of the services provided
(3) to maintain and improve the services provided
(4) to develop, deliver, and provide clients marketing materials relevant to
the services
(5) to confirm and authenticate the identity of the clients
(6) to conduct questionnaires, sweepstakes, and promotions
(7) to conduct marketing surveys, statistics, and analyses
(8) for system maintenance and to respond to inquiries from clients
(9) for prevention of fraud and other activities that may possibly be illegal
The legal basis for processing is your consent freely given by accepting this
privacy policy or where appropriate our legitimate interest in relationship in
respect of your contact request, commercial offer of future contractual
relationship.
(d) The
categories of personal data concerned;
(1) personal data that data subjects provide directly through the inquiry form
(required)
name,
address, account credentials (login and password)
(2)
personal data that data subjects provide directly through the inquiry form
(optional)
phone
number, gender, date of birth, facial photo and facial recognition data,
nationality
and
passport information, addressee of receipt, company name, previous place of
stay,
next
place of stay, share with (name, address, phone number, gender, date of birth,
facial photo and facial recognition data, nationality,
occupation, previous place of stay, next place of stay), and other relevant information
(3)
personal data automatically collected from user devices
usage history of services provided, location data, and device ID
(app operation history and advertising ID) of user devices contained in cookies
(e) The
recipients or categories of recipients of the personal data;
NEC may share your personal data with group companies and partners within the
scope of the stated purposes for using your personal data, upon the assurance
that sufficient safety control measures have been established, which have
concluded agreements concerning the processing of personal data, to provide
services to their customers.
NEC may also share your personal data with hotels and luggage delivery partners
that you choose through the service provided.
(f) Overseas
transfer of personal data
NEC manages and operates this portal site.
(1) Information transfer to a third country:
Upon receipt of your inquiry/application, your personal data will
be sent to Japan.
(2) Question of adequate protection;
The European Commission has recognized Japan as providing adequate
protection of personal data
(g) Rights of
the Data Subject
You have the right with regard to the personal data you provide as follows;
(1) the right to request from the controller access to and rectification or
erasure of personal data or restriction of processing concerning the data
subject
(2) the right to object to processing concerning the data subject
(3) the right to data portability: the right to receive the personal data,
which the data subject has provided to a data controller, in a structured,
commonly used and machine-readable format, and to transmit
those data to another data controller without hindrance from the
controller to which the personal data have been provided (NEC)
(h) The right to
withdraw consent
Where the processing is based on the data subject's consent, you have the right
to withdraw consent at any time, without affecting the lawfulness of the
processing based on consent before its withdrawal.
(i) Statutory or
Contractual Requirement Concerning the Provision of Personal Data
Provision of personal data is not a statutory or contractual requirement, or a
requirement necessary to enter into a contract, and you are not obliged to
provide personal data. However, if you choose not to provide your
personal data, we may not be able to meet your requests or give access to our
services
(j) The right to
object to processing
You have the right to object (free of charge and at first request) against the
intended processing of your personal data, if the processing is undertaken for
direct marketing purposes.
(k) Period for
which the personal data will be stored
Your personal data may be stored for as long as necessary to achieve the stated
purposes for using them.
(l) The right to
submit a complaint at the relevant data protection authority.
You
have the right to lodge a complaint with the supervisory authority, if it
exists, in the country or region that the data subject belongs.
(m) Parental Consent
If you are a minor, please provide your personal data only after obtaining
consent given or authorized by the holder or parental responsibility over you.
(n) Encrypted
Communication
The website uses encrypted communications via Secure Socket Layer (SSL) for
personal data protection
(o) Security of
Processing Personal Data
Recipients of the personal data implement appropriate technical and
organizational measure to ensure a level of security appropriate to the risk.
(p)
Contact
for inquiry regarding personal information
If you have any inquiry or request for consultation or disclosure (including
disclosure, correction, deletion, or stopping of use) with regard to personal
information, please contact the following:
<Contact for inquiry regarding personal information>
NEC Smooth check-in service customer relations
e-mail:smooth_check-in@service.jp.nec.com
Outsourcing Information
1. Personal information for which handling is outsourced
[Information obtained through the input by the person (required items)]
(1) Name
(2) Address
(3) Membership ID (e-mail address) and password that are necessary to authenticate personal identification of a person accessing the account
[Information obtained through the input by the person (optional items)]
(1) Phone number
(2) Gender
(3) Date of birth
(4) Face photograph/facial recognition data
(5) Nationality and passport information
(6) Addressee on a bill of receipt
(7) Company name
(8) Previous place of stay and next place of stay
(9) Information about the person who shared a hotel room (name, address, phone number, gender, date of birth, face photograph/facial recognition data, nationality, occupation, previous place of stay and next place of stay)
[Information obtained automatically from a terminal with the consent of the person]
(1) History of use of the Service and history of the place of stay from which a user used the Service
(2) Positional information of a user and user’s computer identification information obtained through cookies (history of a user’s operation of the App and on the Website, and identifier for advertising)
2. Destination country, date and method of transferring personal information
Upon registration for use of the Service, personal information will be transferred by on-line data transmission to the server located in Japan.
3. Name of the outsourced company
NEC Solution Innovators, Ltd.
Business Application Division
Contact:
outsourcing_information@sci.jp.nec.com
4. Purpose of using personal information by the outsourced company
Operation of the system in relation to provision of services
Maintenance of the system
5. Period of retaining personal information by the outsourced company
The outsourced company only accesses the Company’s database which is under control of access during fulfilment of the duties set forth in paragraph 4 and the outsourced company does not retain any data.
<Taiwan>
Information to be provided when Personal Data are Collected
Please make your inquiry after having carefully read and given consent to the following:
(a) Controller
of the Personal Data
(1) company name: NEC Corporation
(2) means of contact: this website (through the inquiry form)
(b) The
purpose(s) of Processing your Personal Data as well as the legal basis for
processing
(1) to provide clients the following services:
- hotel check-in service
- room key service
- luggage delivery
service
(2) to provide important notices related to changes in relevant terms and
conditions of the services provided
(3) to maintain and improve the services provided
(4) to develop, deliver, and provide clients marketing materials relevant to
the services
(5) to confirm and authenticate the identity of the clients
(6) to conduct questionnaires, sweepstakes, and promotions
(7) to conduct marketing surveys, statistics, and analyses
(8) for system maintenance and to respond to inquiries from clients
(9) for prevention of fraud and other activities that may possibly be illegal
The legal basis for processing is your consent freely given by accepting this
privacy policy or where appropriate our legitimate interest in relationship in
respect of your contact request, commercial offer of future contractual
relationship.
(c) The
categories of personal data concerned;
(1) personal data that data subjects provide directly through the inquiry form
(required)
name,
address, account credentials (login and password)
(2)
personal
data that data subjects provide directly through the inquiry form (optional)
phone number, gender, date of birth, facial photo and facial recognition data,
nationality
and
passport information, addressee of receipt, company name, previous place of
stay, next place of stay, share with (name, address, phone number, gender, date
of birth, facial photo and facial recognition data, nationality, occupation, previous
place of stay, next place of stay), and other relevant information
(3) personal data automatically collected from user devices
usage history of services provided, location data, and device ID
(app operation history and advertising ID) of user devices contained
in cookies
(d) The
recipients or categories of recipients of the personal data;
NEC may share your personal data with group companies and partners within the
scope of the stated purposes for using your personal data, upon the assurance
that sufficient safety control measures have been established, which have
concluded agreements concerning the processing of personal data, to provide
services to their customers.
NEC may also share your personal data with hotels and luggage delivery partners
that you choose through the service provided.
(e) Overseas
transfer of personal data
NEC manages and operates this portal site.
(1) Information transfer to a third country:
Upon receipt of your inquiry/application, your personal data will
be sent to Japan.
(2) Question of adequate protection;
The European Commission has recognized Japan as providing adequate
protection of personal data
(f) Rights of
the Data Subject
You have the right with regard to the personal data you provide as follows;
(1) the right to request from the controller access to and rectification or
erasure of personal data or restriction of processing concerning the data
subject
(2) the right to object to processing concerning the data subject
(3) the right to data portability: the right to receive the personal data,
which the data
subject
has provided to a data controller, in a structured, commonly used and machine-readable
format, and to transmit those data to another data controller without hindrance
from the controller to which the personal data have been provided (NEC)
(g) The right to
withdraw consent
Where the processing is based on the data subject's consent, you have the right
to withdraw consent at any time, without affecting the lawfulness of the
processing based on consent before its withdrawal.
(h) Statutory or
Contractual Requirement Concerning the Provision of Personal Data
Provision of personal data is not a statutory or contractual requirement, or a
requirement necessary to enter into a contract, and you are not obliged to
provide personal data. However, if you choose not to provide your personal
data, we may not be able to meet your requests or give access to our services
(i) The right to
object to processing
You have the right to object (free of charge and at first request) against the
intended processing of his/her personal data, if the processing is undertaken
for direct marketing purposes.
(j) Period for
which the personal data will be stored
Your personal data may be stored for as long as necessary to achieve the stated
purposes for using them.
(k) Parental
Consent
If you are a minor, please provide your personal data only after obtaining
consent given or authorized by the holder or parental responsibility over you.
(l) Encrypted
Communication
The website uses encrypted communications via Secure Socket Layer (SSL) for
personal data protection
(m) Security of Processing
Personal Data
Recipients of the personal data implement appropriate technical and organizational
measure to ensure a level of security appropriate to the risk.
(n)
Contact
for inquiry regarding personal information
If you have any inquiry or request for consultation or disclosure (including
disclosure, correction, deletion, or stopping of use) with regard to personal
information, please contact the following:
<Contact for inquiry regarding personal information>
NEC Smooth check-in service customer relations
e-mail:smooth_check-in@service.jp.nec.com
<Hong Kong>
Information to be provided when Personal Data are Collected
Please make your inquiry after having carefully read and given consent to the following:
(a) Controller
of the Personal Data
(1) company name: NEC Corporation
(2) means of contact: this website (through the inquiry form)
(b) Personal
Data Protection Administrator
(1) Title: General Manager, Trading and Service Industries Solutions Division
(2) means of contact: this website (through the inquiry form)
(c) The
purpose(s) of Processing your Personal Data as well as the legal basis for
processing
(1) to provide clients the following services:
- hotel check-in service
- room key service
- luggage delivery
service
(2) to provide important notices related to changes in relevant terms and
conditions of the services provided
(3) to maintain and improve the services provided
(4) to develop, deliver, and provide clients marketing materials relevant to
the services
(5) to confirm and authenticate the identity of the clients
(6) to conduct questionnaires, sweepstakes, and promotions
(7) to conduct marketing surveys, statistics, and analyses
(8) for system maintenance and to respond to inquiries from clients
(9) for prevention of fraud and other activities that may possibly be illegal
The legal basis for processing is your consent freely given by accepting this
privacy policy or where appropriate our legitimate interest in relationship in
respect of your contact request, commercial offer of future contractual
relationship.
(d) The
categories of personal data concerned;
(1) personal data that data subjects provide directly through the inquiry form
(required)
name,
address, account credentials (login and password)
(2)
personal data that data subjects provide directly through the inquiry form
(optional)
phone
number, gender, date of birth, facial photo and facial recognition data,
nationality
and
passport information, addressee of receipt, company name, previous place of
stay, next place of stay, share with (name, address, phone number, gender, date
of birth, facial photo and facial recognition data, nationality,
occupation, previous place of stay, next place of stay), and other relevant
information
(3)personal
data automatically collected from user devices
usage history of services provided, location data, and device ID
(app operation history and advertising ID) of user devices contained
in cookies
(e) The
recipients or categories of recipients of the personal data;
NEC may share your personal data with group companies and partners within the
scope of the stated purposes for using your personal data, upon the assurance
that sufficient safety control measures have been established, which have
concluded agreements concerning the processing of personal data, to provide
services to their customers.
NEC may also share your personal data with hotels and luggage delivery partners
that you choose through the service provided.
(f) Overseas
transfer of personal data
NEC manages and operates this portal site.
(1) Information transfer to a third country:
Upon receipt of your inquiry/application, your personal data will
be sent to Japan.
(2) Question of adequate protection;
The European Commission has recognized Japan as providing adequate
protection
of
personal data
(g) Rights of
the Data Subject
You have the right with regard to the personal data you provide as follows;
(1) the right to request from the controller access to and rectification or
erasure of personal data or restriction of processing concerning
the data subject
(2) the right to object to processing concerning the data subject
(3) the right to data portability: the right to receive the personal data,
which the data subject has provided to a data controller, in a structured,
commonly used and machine-readable format, and to transmit those data to
another data controller without hindrance from the controller to which the
personal data have been provided (NEC)
(h) The right to
withdraw consent
Where the processing is based on the data subject's consent, you have the right
to withdraw consent at any time, without affecting the lawfulness of the
processing based on consent before its withdrawal.
(i) Statutory or
Contractual Requirement Concerning the Provision of Personal Data
Provision of personal data is not a statutory or contractual requirement, or a
requirement necessary to enter into a contract, and you are not obliged to
provide personal data. However, if you choose not to provide your personal
data, we may not be able to meet your requests or give access to our services
(j) The right to
object to processing
You have the right to object (free of charge and at first request) against the
intended processing of his/her personal data, if the processing is undertaken
for direct marketing purposes.
(k) Period for
which the personal data will be stored
Your personal data may be stored for as long as necessary to achieve the stated
purposes for using them.
(l) The right to
submit a complaint at the relevant data protection authority.
You
have the right to lodge a complaint with the supervisory authority, if it
exists, in the country or region that the data subject belongs.
(m) Parental
Consent
If you are a minor, please provide your personal data only after obtaining
consent given or authorized by the holder or parental responsibility over you.
(n) Encrypted
Communication
The website uses encrypted communications via Secure Socket Layer (SSL) for
personal data protection
(o) Security of
Processing Personal Data
Recipients of the personal data implement appropriate technical and
organizational measure to ensure a level of security appropriate to the risk.
(p) Contact for inquiry regarding personal information
If you have any inquiry or request for consultation or disclosure (including disclosure, correction, deletion, or stopping of use) with regard to personal information, please contact the following:
<Contact for inquiry regarding personal information>
NEC Smooth check-in service customer relations
e-mail:smooth_check-in@service.jp.nec.com